FAQ
Straight answers. Station-floor English.
How fast are we up?
After we tailor the pack to your department, you get ready-to-load links. Same day once the pack is built if you already have Grok Bot.
Are these generic templates?
No. Each purchase is custom-tailored to your department and your needs, then delivered ready to go. You load the finished pack into your Grok Bot.
We don’t have Grok Bot. Can we still buy?
Yes. We show you how to get on and load the pack. Short setup guide, optional 90-minute setup call. You use your own Grok Bot.
Do you need our password?
No. The pack loads into your Grok Bot. We never take the login.
Do you host the AI or keep our chat logs?
No. District45 does not host or run LLMs. Packs run on Grok Bot (the platform). Your chats stay on that platform under your account. We only keep what we need to build and deliver your custom pack (order details, research inputs for blending, delivery links). See Terms and Privacy.
What does the retainer do?
It is a monthly Stripe subscription ($300/mo per service) for pack updates when rules or portals change, plus review of drafts you send. It is not a one-time fee.
How do we cancel the retainer?
Cancel anytime in the Stripe customer portal (enter the email you used at checkout; also linked from your Stripe receipt). Subscription ends at the period end. Updates stop after that. What you already loaded stays. No need to email us to turn it off.
Can the bot drive our online apps and portals?
Yes, when those sites are reachable in a browser you connect. It can open pages, click through, and handle admin steps. You stay in charge. Human yes before anything sends. Admin work only. Not dispatch. Not CAD/RMS. Not patient care records.
Will Watch open RMS, CAD, or ePCR?
No. Public sites and files you upload. No CJI. No PHI.
Can it email the state by itself?
Only if a person approves that exact message.
Do you have an Emergency Management pack?
Yes, the EM EOC pack. Same five bots (Watch, Board, Desk, Roll, Annex) for EMA / EM coordinator work: EMPG calendars, ICS / NIMS certs, EOC staffing checklists, EOP and after-action drafts. Hard no: 911 CAD, radio encryption keys, survivor PII dumps, CJIS RMS.
Is checkout an instant download?
No. Checkout is a paid custom order. We tailor the pack to your department, then email ready-to-load links after the build. Not a generic template download.
Ready when you are.
Checkout is a paid custom order. Ready-to-load links by email after build. No account yet? We’ll show you.